New Patient Instructions

We are accepting new patients aged 18 and up without a referral. 

New patient appointments are generally available in 1-2 weeks.  The next available appointment as well as self-pay prices can be checked at the appointment portal. Please contact us if you would like to be placed on a waiting list for earlier openings.

All new patients will receive a comprehensive diagnostic assessment, so that we can develop a treatment plan together.  Please come with an open mind.  No medications will be given simply by request.  All medications/diagnoses from previous providers will be carefully evaluated.  If one session is not enough to address all your questions, a follow-up session can be made to address your remaining concerns.  Once a full assessment is complete, we will begin treatment planning.  You may be recommended medication treatment, psychotherapy, or both.  Medications may or may not be prescribed after the first session.  See office policies for additional details. 

Steps To Making a New Patient Appointment:

  1. Please complete the new patient form.  We ask that you please complete the new patient form in its entirety before booking an appointment.  Any appointment made without a complete new patient form will be cancelled; you may reschedule after you have completed the new patient form.  Thank you for your cooperation.  If you are self-paying, after completing the new patient form you can go directly to the appointment portal to make your appointment.

  2. If you are using insurance, a list of accepted insurance is posted below under payment/insurance.  It is your responsibility to know your plan’s mental health benefits (the cost of your appointment) and to check under payment/insurance to see if we are accepting your insurance.  To verify your insurance (and/or to check your costs), you may call your insurance company or our insurance billing department at 281-601-1811 or 281-601-1808 (M-F 8AM to 5PM).  If we are out-of-network (and/or if you are choosing to self-pay), we will provide you with a receipt with the necessary information to apply for possible insurance reimbursement.

  3. Finally, please book your appointment at the appointment portal.

**We do not extend appointments out of respect to your time and the next patient’s time.  If a full interview cannot be completed, you will be asked to make a follow-up appointment to complete the interview.

If we believe that another practitioner might be better suited for your treatment needs, we will help you with a referral.

Do not hesitate to contact us if you have any questions.

Payment/Insurance:

We accept self-pay, Aetna, Blue Cross Blue Shield PPO, BCBS Anthem PPO, and Cigna for new and existing patients.

We do not accept Medicare (including BCBS Medicare), Medicaid, Magellan (BCBS HMO, Aetna ExxonMobil, and select other plans), United Healthcare, Humana, Beacon, and others not listed.

If this practice is not in your insurance network, you can self-pay and apply to your insurance for any possible benefits.

Please note that once you have self-paid for a visit, we do not retroactively submit the visit to insurance.  We will be able to use insurance going forward with your appointments.  Please alert us ahead of your visit if you ever need to change your method of payment.

Fees:

Office fees for self-pay patients are listed at the appointment portal.  If you are using insurance, please confirm your copay by calling your insurance company or our insurance billing department.  

Payment is due at the time of service.  No refunds are given once a service has been rendered or per appointment policy.

We take cash, Zelle Quickpay, cashier’s check, apple/android pay, and credit/debit cards.  All patients are required to have an active card with sufficient funds on file to be seen.